Can I get a Refund?

Modified on Thu, 4 Sep at 9:14 PM

We don’t offer refunds at GeniusOne — but we’ve designed things so you don’t need one. Every new customer gets a 30-day free trial with full access to everything (nothing hidden behind a paywall). That way, you can explore GeniusOne fully before deciding on a plan.


We offer both monthly and yearly subscriptions, and each continues until its renewal period. If you cancel, your subscription simply won’t renew — meaning you’ll never be charged for the next cycle. You stay in complete control.


If you ever need help managing your subscription, visit www.geniusone.uk or reach us at geniusne.freshdesk.com.

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