What is a Family in GeniusOne?

A Family feature in GeniusOne® helps you organise and view Parents, Guardian, and Child(ren) in one single view and helps you identify each family with a unique name within your system. You can also view their profile data by clicking on their name.

You can add up to 3 parents/guardians. Each Parent/Guardian has their own login (which is their email address) to log in to the GeniusOne® Parent App. A Family needs to have at least one Parent who is treated as a Primary Parent. A Primary Parent cannot be deleted from GeniusOne®  unless another Parent is first made a Primary Parent. How to do this and more information on what is available in the Family can be viewed here on our FAQs page. 

There is no limit to the number of students you can add under one Family which is only limited by the subscription plan you have with GeniusOne®.  

With the Family feature, you can send notifications on the GeniusOne® Parent App to more than one Parent/Guardian. Every Parent/Guardian added to the family will get mobile notifications for the following (this may not be a full list but provided more as a reference)

1. Attendance: Check-in, Check-out and Ready to Collect
2. Broadcast
3. Chats
4. New Calendar Event Publishing

It is important to remember that Broadcasts Emails are only sent to the Primary Parent/Guardian. Additional Guardians only receive Broadcast mobile notifications and can view Broadcasts on the Parent Mobile App.